Privacy Policy
Updated: 10.11.2025
1. Introduction
Welcome to Servefast Advisory (“we”, “us”, “our”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website at https://servefastadvisory.com (the “Website”) and / or engage with our services. By accessing or using our Website or services, you agree to the collection and use of your information as described in this Privacy Policy.
2. Who we are
Servefast Advisory
Karlsplatz 3 (am Stachus)
80335 Munich
Germany
+49 (0) 89 7499 9522
Contact email: munich@servefastadvisory.com
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at the email above.
3. Information we collect
We may collect and process the following categories of personal information:
- Information you provide directly. For example: your name, email address, phone number, job title, company name, and any other information you submit in contact or registration forms, enquiry forms or when you engage our services.
- Usage & technical information. When you use our Website, we may automatically collect information such as your IP address, device type, browser type, operating system, referring URLs, pages you visit, time and date of access, and other analytics information.
- Cookies and tracking. We use cookies and similar tracking technologies (see more in Section 7) to collect usage data and to improve our Website.
- Third-party data. We may receive information about you from third-party sources (for example, analytics providers, advertising networks or social media platforms) where you have used or authorised that third-party to share your data.
4. How and why we use your information
We use your personal information for the following purposes:
- To provide, maintain and improve our Website and the services we offer.
- To respond to your enquiries and communicate with you regarding our services or updates.
- To personalise your experience and deliver content or features relevant to you.
- To conduct internal analytics and research to understand how users use our Website, to improve user experience and service delivery.
- To comply with legal obligations or defend legal claims as needed.
- To send you marketing or promotional communications (where you have given your consent or as otherwise permitted by law). You may opt out of such communications (see Section 9).
5. Legal bases for processing (if applicable)
If you are a resident of the EU, UK or other similar jurisdictions, the legal basis we rely on may include:
- Your consent (you have freely given your consent for one or more specific purposes).
- Performance of a contract (to provide you with services you requested).
- Our legitimate interests (for example, improving our Website and services), provided your rights and interests are not overridden.
- Compliance with a legal obligation to which we are subject.
6. Sharing & disclosure of information
We may share your personal information with the following:
- Service providers: We partner with third-party companies or individuals to help with our services (for example, website hosting, analytics, email delivery, customer support). These providers will have access to your personal information only to carry out their tasks on our behalf and are obliged to protect it.
- Legal & regulatory: We may disclose your information if required to by law or in response to valid requests by public authorities (e.g., courts, regulators).
- Business transfers: If we merge with, are acquired by, or sell part of our business, your personal information may be transferred as part of that business transaction.
- Other parties: If you explicitly authorise us to share your information with other third parties, or if otherwise disclosed in this Privacy Policy.
7. Cookies & other tracking technologies
We use cookies and similar technologies on our Website. Cookies may be classified into categories such as: essential (required for Website functionality), performance/analytics (to understand how you use our site), marketing/advertising (to serve relevant ads). You can manage or opt out of cookies via your browser settings or via any cookie-banner provided on our Website.
8. Data retention
We will retain your personal information only for as long as necessary to fulfil the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (for example, to comply with a legal obligation, resolve disputes, or enforce our agreements). After the retention period ends, your information will be securely deleted or anonymised.
9. Your rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- The right to access the personal information we hold about you.
- The right to correct or update it if it’s inaccurate or incomplete.
- The right to request deletion of your personal information (in certain circumstances).
- The right to restrict or object to our processing of your personal information.
- The right to withdraw your consent (where processing is based on consent) without affecting the lawfulness of processing before the withdrawal.
- The right to data portability (to receive your data in a structured, commonly used format).
- The right to lodge a complaint with a supervisory authority.
If you would like to exercise one of these rights, please contact us using the contact details provided above. We may ask for verification of your identity for security reasons before responding to your request.
10. International transfers
Our Website is operated from [Insert Country]. If we transfer your personal information to countries (or international organisations) outside of your home country or region, we will ensure that appropriate safeguards are in place to protect your personal information (for example, standard contractual clauses, binding corporate rules, or other legal mechanisms) as required by applicable data protection laws.
11. Data security
We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration or destruction. Unfortunately, no method of transmission over the internet, or electronic storage, is 100 % secure. We cannot guarantee absolute security, but we strive to protect your data using industry-accepted standards.
12. Children’s privacy
Our Website and services are not intended for or directed at children under the age of 16 (or such other age as may apply in your jurisdiction). We do not knowingly collect personal information from children under that age. If you become aware that we have collected information from a child under the applicable age without verification of parental consent, please contact us and we will take steps to delete such information.
13. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will post the new version on this page and update the “Effective Date” at the top. Your continued use of our Website after such changes means you accept the updated policy.
14. Contact us
If you have any questions or comments about this Privacy Policy or our data practices, you may contact us at:
Email: munich@servefastadvisory.com
Address: Servefast Advisory GmbH
Karlsplatz 3 (am Stachus)
80335 Munich
Germany
+49 (0) 89 7499 9522